Void Reasons

Configuration > POS > Void Reasons

Reasons created here can be selected when voiding a transaction from the POS or District Portal.

1. Name - search by name

2. Include Inactive - check to include inactivated items

3. Reset - click to reset search parameters

4. Add New Void Reason - click to add a new void reason
   

   1. Name - enter a void reason name

   2. Sort Order - change sort order if needed

   3. Cancel - click to return to the previous screen without saving changes

   4. Save - click to save changes

5. Name - click to sort by name

6. Protected - click to sort by protected status

7. Active - click to sort by active status

8. Pencil - click to edit an existing void reason
   

   1. Name - enter a void reason name

   2. Sort Order - change sort order if needed

   3. Active - toggle active status

   4. Cancel - click to return to the previous screen without saving changes

   5. Save - click to save changes

9. < > - click to scroll through pages

Default Reasons

• Not Enough Funds

• Resold due to Eligibility Change (protected)

• Resold due to Unclaimed Pre Order (protected)

• Wrong Student